MONITORING SALES INSTRUCTION

INDEX OF INSTRUCTIONS
Sales Instruction No. Subject
63/MON/2016 Dt.01.08.2016 Implementation of Safety Measures under DHBVN to avoid accidents - Amendment thereof..
62/MON/2015 Dt.27.04.2015 Checking/Inspection of day to day on going activities.
61/MON/2014 Dt.18.07.2014 Maintenance of 11 KV feeders.
60/MON/2014 Dt.22.05.2014 Implementation of Safety Measures under DHBVN to avoid accidents - Amendment thereof.
59/MON/2013 Dt. 30.07.2013 Delta Change Management in consumer Indexing.
58/MON/2013 Dt.15.03.2013 Implementation of Safety Measures under DHBVN to avoid accidents - Amendment thereof.
57/MON/2012 Dt.23.10.2012 Strengthening the Complaint Redressal and Monitoring System.
56/MON/2012 Dt.04.10.2012 Customer services.
55/MON/2011 Dt.11.08.2011 Redressal of public grievances/complaints.
54/MON/2011 Dt.23.06.2011 Replacement of iron poles/old obsolete wires--Guidelines thereof.
53/MON/2011 Dt.04.05.2011 Loss reduction on high loss feeders under DHBVN.
52/MON/2011 Dt.28.04.2011 Implementation of Safety Measures under DHBVN to avoid accidents.
51/MON/2011 Dt.16.03.2011 Maintenance of Movement & Inspection Register.
50/MON/2011 Dt.07.03.2011 Redressal of public grievances.
4/MON/2006 70% loading of Distribution Transformers.
5/MON/2006 Complaint Handling Procedure.
6/MON/2006 Calculation of A.T & C losses.
7/MON/2006 Minimum Daily Activities of SDO.
8/MON/2006 Minimum Daily Activities of SDO.
9/MON/2006 Minimum weekly activities of Xens (OP).
10/MON/2006 Monthly Performance Targets of Technical Supervisors.
11/MON/2006 Monthly Performance Targets of Technical Supervisors (Part - II).
12/MON/2006 Monthly Performance Targets of Non-Technical Supervisors (Revenue).
13/MON/2006 Monthly Performance Targets of Technical Supervisors (Part - III).
14/MON/2006 Weekly Performance Targets of Technical Supervisors.
15/MON/2006 Understanding AT&C losses and loss reduction plan thereof.
16/MON/2006 Tracking abnormal energy consumption.
17/MON/2006 Monthly Performance Targets of Technical/Non Technical Supervisors.
18/MON/2006 Scheme of incentives and rewards for the employees and officers of DHBVNL.
19/MON/2006 Understanding AT&C losses and loss reduction plan thereof.
20/MON/2006 Improving Nigam services in rural areas - Village Managers - Entrusting of duties and responsibility thereof .
21/MON/2006 Performance Targets of Officers i.e. XENs(OP) level.
22/MON/2006 Repair and Maintenance of distribution transformers - Targets thereof.
23/MON/2006 Performance Target of Technical/Non-Technical Supervisors _________ Achievements thereof.
24/MON/2006 Providing MCCB on Distribution Transformers as protection to avoid damage.
25/MON/2006 Quality Services to the consumers - Monthly Calendar of Activities .
27/MON/2006 Non payment of electricity bills by AP consumers ?disconnection thereof.
28/MON/2006 Meter Relocation- Standard Operating Procedure- 1.
29/MON/2006 Quality Services to the consumers - Monthly Calendar of Activities .
30/MON/2006 Meter Relocation - Standard Operating Procedure- II.
31/MON/2006 Release of new industrial connection ? Industrial Associations to aid the Nigam in load Planning.
32/MON/2006 Quality Services to the consumers - Monthly Calendar of Activities .
34/MON/2006 Declaration of CFL village ? circles allotted days of the week .
35/MON/2006 Providing fencing around distribution transformer - targets .
36/MON/2006 Declaration of Government Offices, Commercial Establishments, Industrial Establishments as CFL Energy Efficient Lighting Institute ? circles allotted days of the week.
37/MON/2006 Recovery of permanent defaulting amount (PDCO)--Targets for senior officers.
38/MON/2006 Instructions HandbookGuard File ? categories thereof.
39/MON/2006 Inspection of materials.
40/MON/2006 Inspection of transformer/equipment.
41/MON/2006 Replacement of damaged Distribution Transformers (DTs).
42/MON/2006 Mandatory visit to substations by field officers.
43/MON/2006 Procedure/instructions regarding proper handing/taking over charge by the supervisory staff ---Follow up action of 123rd BOD's meeting held on 1.7.09.
44/MON/2006 Segregation of rural domestic load from agriculture load.
45/MON/2006 Recovery of defaulting amount.
46/MON/2006 Detection of theft.
47/MON/2006 Maintenance of 11 KV feeders-----Proper earthing thereof.
48/MON/2006 Mandatory visit to field/ substations by field officers.
49/MON/2006 Learning curve for newly recruited AEs--- monitoring thereof.