| Sales Instruction No. | Subject |
| 68/MON/2020 Dt.08.07.2020 | Standard Operating Procedure (SOP) for dealing with cases of illegal encroachment/ construction and extended chhajjas by the consumers in line with the Nigam instructions. |
| 67/MON/2020 Dt.26.05.2020 | Preventive Maintenance for HT, LT Lines and Distribution Transformers in the distribution jurisdiction of an OP Sub Division in DHBVN. |
| 66/MON/2017 Dt.06.12.2017 | Preventive Maintenance for HT, LT Lines and Distribution Transformers/MGJG/LRP/System Augmentation/System Improvement/New Works in OP Sub Division in DHBVN - Procedure thereof |
| 65/MON/2017 Dt.03.10.2017 | Preventive Maintenance for HT, LT Lines and Distribution Transformers in the distribution jurisdiction of an OP Sub Division in DHBVN - Procedure thereof |
| 64/MON/2016 Dt.07.02.2017 | Preventive Maintenance for HT, LT Lines and distribution transformers in the distribution jurisdiction of an OP Sub Division in DHBVN - Procedure thereof |
| 63/MON/2016 Dt.01.08.2016 | Implementation of Safety Measures under DHBVN to avoid accidents - Amendment thereof.. |
| 62/MON/2015 Dt.27.04.2015 | Checking/Inspection of day to day on going activities. |
| 61/MON/2014 Dt.18.07.2014 | Maintenance of 11 KV feeders. |
| 60/MON/2014 Dt.22.05.2014 | Implementation of Safety Measures under DHBVN to avoid accidents - Amendment thereof. |
| 59/MON/2013 Dt. 30.07.2013 | Delta Change Management in consumer Indexing. |
| 58/MON/2013 Dt.15.03.2013 | Implementation of Safety Measures under DHBVN to avoid accidents - Amendment thereof. |
| 57/MON/2012 Dt.23.10.2012 | Strengthening the Complaint Redressal and Monitoring System. |
| 56/MON/2012 Dt.04.10.2012 | Customer services. |
| 55/MON/2011 Dt.11.08.2011 | Redressal of public grievances/complaints. |
| 54/MON/2011 Dt.23.06.2011 | Replacement of iron poles/old obsolete wires--Guidelines thereof. |
| 53/MON/2011 Dt.04.05.2011 | Loss reduction on high loss feeders under DHBVN. |
| 52/MON/2011 Dt.28.04.2011 | Implementation of Safety Measures under DHBVN to avoid accidents. |
| 51/MON/2011 Dt.16.03.2011 | Maintenance of Movement & Inspection Register. |
| 50/MON/2011 Dt.07.03.2011 | Redressal of public grievances. |
| 4/MON/2006 | 70% loading of Distribution Transformers. |
| 5/MON/2006 | Complaint Handling Procedure. |
| 6/MON/2006 | Calculation of A.T & C losses. |
| 7/MON/2006 | Minimum Daily Activities of SDO. |
| 8/MON/2006 | Minimum Daily Activities of SDO. |
| 9/MON/2006 | Minimum weekly activities of Xens (OP). |
| 10/MON/2006 | Monthly Performance Targets of Technical Supervisors. |
| 11/MON/2006 | Monthly Performance Targets of Technical Supervisors (Part - II). |
| 12/MON/2006 | Monthly Performance Targets of Non-Technical Supervisors (Revenue). |
| 13/MON/2006 | Monthly Performance Targets of Technical Supervisors (Part - III). |
| 14/MON/2006 | Weekly Performance Targets of Technical Supervisors. |
| 15/MON/2006 | Understanding AT&C losses and loss reduction plan thereof. |
| 16/MON/2006 | Tracking abnormal energy consumption. |
| 17/MON/2006 | Monthly Performance Targets of Technical/Non Technical Supervisors. |
| 18/MON/2006 | Scheme of incentives and rewards for the employees and officers of DHBVNL. |
| 19/MON/2006 | Understanding AT&C losses and loss reduction plan thereof. |
| 20/MON/2006 | Improving Nigam services in rural areas - Village Managers - Entrusting of duties and responsibility thereof . |
| 21/MON/2006 | Performance Targets of Officers i.e. XENs(OP) level. |
| 22/MON/2006 | Repair and Maintenance of distribution transformers - Targets thereof. |
| 23/MON/2006 | Performance Target of Technical/Non-Technical Supervisors _________ Achievements thereof. |
| 24/MON/2006 | Providing MCCB on Distribution Transformers as protection to avoid damage. |
| 25/MON/2006 | Quality Services to the consumers - Monthly Calendar of Activities . |
| 27/MON/2006 | Non payment of electricity bills by AP consumers ?disconnection thereof. |
| 28/MON/2006 | Meter Relocation- Standard Operating Procedure- 1. |
| 29/MON/2006 | Quality Services to the consumers - Monthly Calendar of Activities . |
| 30/MON/2006 | Meter Relocation - Standard Operating Procedure- II. |
| 31/MON/2006 | Release of new industrial connection ? Industrial Associations to aid the Nigam in load Planning. |
| 32/MON/2006 | Quality Services to the consumers - Monthly Calendar of Activities . |
| 34/MON/2006 | Declaration of CFL village ? circles allotted days of the week . |
| 35/MON/2006 | Providing fencing around distribution transformer - targets . |
| 36/MON/2006 | Declaration of Government Offices, Commercial Establishments, Industrial Establishments as CFL Energy Efficient Lighting Institute ? circles allotted days of the week. |
| 37/MON/2006 | Recovery of permanent defaulting amount (PDCO)--Targets for senior officers. |
| 38/MON/2006 | Instructions HandbookGuard File ? categories thereof. |
| 39/MON/2006 | Inspection of materials. |
| 40/MON/2006 | Inspection of transformer/equipment. |
| 41/MON/2006 | Replacement of damaged Distribution Transformers (DTs). |
| 42/MON/2006 | Mandatory visit to substations by field officers. |
| 43/MON/2006 | Procedure/instructions regarding proper handing/taking over charge by the supervisory staff ---Follow up action of 123rd BOD's meeting held on 1.7.09. |
| 44/MON/2006 | Segregation of rural domestic load from agriculture load. |
| 45/MON/2006 | Recovery of defaulting amount. |
| 46/MON/2006 | Detection of theft. |
| 47/MON/2006 | Maintenance of 11 KV feeders-----Proper earthing thereof. |
| 48/MON/2006 | Mandatory visit to field/ substations by field officers. |
| 49/MON/2006 | Learning curve for newly recruited AEs--- monitoring thereof. |
